we ship quick smart
We provide a super fast order processing service. 95% of orders are shipped within one business day of your order being placed. This means that orders placed Monday to Thursday are almost always shipped next business day. Orders placed Friday to Sunday are shipped on Monday. Both Australia Post and Direct Freight Express pick up from our Sydney warehouse daily Monday to Friday. Tracking information will be emailed to you as soon as your order ships.
Fast free shipping*
We offer a fast free shipping option via Australia Post to many locations.
*Where a location is classified as remote or interstate metro by Australia Post or where a parcel is too large for Australia Post we are not able to fully cover the cost of delivery. In these cases we subsidise the cost to you as much as we can and only charge you the difference. If delivery is unsuccessful due to customer instructions, additional delivery fees may apply.
Pick up
Orders may be picked up from our Warehouse in Sydney. Our address is 12 Cross Street Brookvale NSW 2100 and we are open Monday to Friday 9.00am - 4.30pm.
Christmas 2024
Australia Post and Direct Freight Express recommends orders to be shipped by the following dates to be delivered before Christmas (excluding Perth & Darwin) :
Parcel Post - Friday 20th December
Express Post - Monday 23rd December
Perth and Darwin - Friday 13th December
eParcel
Australia Post's standard post parcel delivery service.
Delivery usually takes 2 to 7 business days but will vary by destination.
Specific estimated delivery times to your address can be found at auspost.com.au .
eParcel Express
Australia Post's express post parcel delivery service.
Delivery usually takes 1 to 2 business days but will vary by destination. Australia Post has currently suspended their next business day guarantee on express post deliveries.
Specific estimated delivery times to your address can be found at auspost.com.au .
Direct Freight
Direct Freight Express are an express road transport carrier. Authority to Leave delivery instruction is required. Delivery instructions should include days and hours for businesses, and a safe and accessible place to leave. Direct Freight cannot deliver to PO Boxes or other Australia Post exclusive addresses such as Parcel Lockers. Estimated delivery times can be found at directfreight.com.au .
International orders
We can ship internationally, though international orders can only be placed online for New Zealand.
Start your order on our website and we can complete it and email you a quote.
Alternatively, please email us at [email protected] .